IATF/ TS 16949:2016 Internal Auditor Training

Seminar Content

Although the ISO 9001 requirements have been removed from IATF 16949:2016 Automotive Quality Management System requirements and are published as a separate ISO standard, IATF 16949 is not a stand-alone standard and must be used in conjunction with ISO 9001, so DYMER INDIA is continuing to offer courses that cover both the ISO 9001:2015 and IATF 16949:2016 requirements.

DYMER INDIA is an Exemplar Global Certified TPECS provider for Exemplar Global QM and AU Competency Units. This four-day course has been developed to satisfy the Exemplar Global QM and AU Examination Profiles and, as such, all attendees who successfully pass the exams during this course will achieve a Certificate of Attainment for the following competency units

• Exemplar Global QM
• Exemplar Global AU

This four-day course was developed to cover all requirements of both the ISO 9001:2015 and IATF 16949:2016 standards. Due to the new IATF 16949 requirements for Internal and Second Party Auditors (clauses 7.2.3 and 7.2.4) regarding Core Tools and Customer-Specific Requirements, this course has been expanded to a fourth day. Group exercises and case studies with examples from the automotive industry will be used to develop the required auditing skills. The auditing guidelines of ISO 19011—including the auditing process and methodologies, e. g., planning and conducting an audit, writing nonconformity statements, preparing an audit summary and report, and verifying corrective actions—and their application in the automotive process approach are covered. Auditing case studies from the automotive industry to develop skills for identifying nonconformities will be used.

Who should attend?

This seminar is primarily designed for internal auditor candidates, but can also be valuable for Quality Assurance Managers, IATF 16949:2016 Implementation and/or Transition Team Members, Management Representatives, and all others who would like to develop competency in IATF 16949:2016 and the auditing process for first party auditing.

Recommended Training and/or Experience

An understanding of both ISO 9001:2015 and IATF 16949:2016 requirements and/or work experience in applying IATF 16949:2016 is recommended.

Seminar Materials

Each participant will receive a seminar manual and a breakout workbook that includes automotive-based auditing case studies.

Seminar Goals

• Understand the application of quality management principles in the context of ISO 9001:2015 and IATF 16949:2016.
• Relate the quality management system to the organizational products, services, activities and operational processes.
• Relate organization’s context and interested party needs and expectations to the planning and implementation of an organization’s quality management system.
• Understand the application of the principles, procedures and techniques of auditing.
• Understand the conduct of an effective audit in the context of the auditee’s organizational situation.
• Understand the application of the regulations, and other considerations that are relevant to the management system, and the conduct of the audit.
• Practice personal attributes necessary for the effective and efficient conduct of a management system audit.
• Understand the purpose and applicable uses of the core tools
• Link the core tools to IATF 16949:2016 requirements
• Explain the importance of Customer-Specific Requirements

Seminar Outline

Day One

• Introduction and Welcome
• The ISO and IATF Standards Explained
• Introduction to ISO 9001 and IATF 16949
• ISO 9001:2015 and IATF 16949:2016 Requirements
  1. Group Exercise: Context of the Organization
  2. Group Exercise: Interested Parties
  3. Group Exercise: Audit Scenarios

Day Two

• ISO 9001:2015 and IATF 16949:2016 Requirements (cont’d)
  1. Group Exercises: Audit Scenarios (cont’d)
  2. Independent QMS Written Exercise
• Introduction to Turtle Diagrams and Audit Trails
• Management of Audit Programs
• Audit Planning and Preparation
  1. Breakout Exercise 1: Writing an Objective and Scope Statement
  2. Breakout Exercise 2: Documentation Review
  3. Breakout Exercise 3: Creating an Audit Plan

Day Three

• Performing the Audit
  1. Breakout Exercise 4: Performing an Audit
     1. Conducting a Process Approach Audit
     2. Conducting an Audit of Risk Planning (6.1)
• Writing Nonconformity Statements
  1. Breakout Exercise 5: Writing Nonconformity Statements
• Closing Meeting
• Completing the Audit Report
• Corrective Action and Closeout

Day Four

• Linking Automotive Core Tools to IATF 16949
• Customer-Specific Requirements
  1. Management Systems Auditing Written Exercise
  2. CSR/Core Tools Examination

7 Quality Tools Training

Seven Basic Tools of Quality

The Seven Basic Tools of Quality (also known as 7 QC Tools) originated in Japan when the country was undergoing major quality revolution and had become a mandatory topic as part of Japanese’s industrial training program. These tools which comprised of simple graphical and statistical techniques were helpful in solving critical quality related issues. These tools were often referred as Seven Basics Tools of Quality because these tools could be implemented by any person with very basic training in statistics and were simple to apply to solve quality-related complex issues.

7 QC tools can be applied across any industry starting from product development phase till delivery. 7QC tools even today owns the same popularity and is extensively used in various phases of Six Sigma (DMAIC or DMADV), in continuous improvement process (PDCA cycle) and Lean management (removing wastes from process).

The seven QC tools are

1. Stratification (Divide and Conquer)
2. Histogram
3. Check Sheet (Tally Sheet)
4. Cause-and-effect diagram(“fishbone” or Ishikawa diagram)
5. Pareto chart(80/20 Rule)
6. Scatter diagram (Shewhart Chart)
7. Control chart