ISO 29001:2020 - Petroleum, petrochemical and natural gas industries
ISO 29001:2020 is a quality management standard for the oil and gas industry.It enhances customer satisfaction, operational efficiency, and product/service quality. The standard reduces risks and errors, ensuring compliance with regulations.Applicable to oil/gas producers, service providers, equipment manufacturers, and operators.
Key Objectives:
- Enhance customer satisfaction
- Improve operational efficiency
- Ensure product and service quality
- Reduce risks and errors
- Comply with regulatory requirements
Main Requirements:
- Context and stakeholder understanding
- Leadership and commitment
- Planning and risk management
- Support and resources
- Operational planning and control
- Performance evaluation and improvement

Benefits:
- Improved customer satisfaction and loyalty
- Enhanced reputation and credibility
- Increased operational efficiency
- Reduced costs and waste
- Compliance with regulatory requirements
- Better supply chain management
- Improved decision-making
Applicable to:
- Oil and gas producers
- Service providers (e.g., drilling, maintenance)
- Equipment manufacturers
- Operators of oil and gas infrastructure
- Small and medium-sized enterprises (SMEs)