ISO 9001:2015 Quality Management System

ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.

Organizations of all types and sizes find that using the ISO 9001 standard helps them:

  • Organize processes
  • Improve the efficiency of processes
  • Continually improve

What topics does ISO 9001:2015 cover?

ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on many topics, such as:

  • Requirements for a QMS, including documented information, planning and determining process interactions
  • Responsibilities of management
  • Management of resources, including human resources and an organization's work environment
  • Product realization, including the steps from design to delivery
  • Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action

What are the benefits of ISO 9001?

ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.Because ISO 9001 specifies the requirements for an effective quality management system, organizations find that using the standard helps them:

  • Organize a QMS
  • Create satisfied customers, management, and employees
  • Continually improve their processes
  • Save cost
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