Introduction

In today’s fiercely competitive environment of the global marketplace, it has become imperative for companies across a wide range of manufacturing and service sectors to provide assurance of the quality of their products or services through the implementation of variable ISO 9001/14001/22000/OHS 18001 management systems.

International standards ISO 9001, 14001, 22000 & OHS 18001 series stipulate the minimum requirements for a documented Quality/Environmental/Food Safety/Occupational Health Safety system to be established. A Certificate of Compliance to these standards has now become an international criterion for assessing a company’s credibility and capability to consistently meet quality standards to customer satisfaction.

Purpose

The purpose of this description of Dymer India Certification Rules is to provide relevant information regarding Dymer India services for conducting impartial and competent assessments of a company’s management system for the issue and maintenance of accredited certifications for ISO 9001, ISO 14001, OHSAS 18001 & 22000 Standards.

Scope

The accredited certification scheme operated by Dymer India is a third-party system certification scheme with the objective of giving recognition to companies that have effectively implemented and operate a verifiable documented system. It covers the following scope:

• Preliminary meeting to establish the scope of registration and the applicable standard.
• Conducting independent audits for certification.
• Issuing accredited certifications as per accredited scope sectors.
• Surveillance visits to verify the conformance of quality systems to certification standards.
• The organization must develop a system as per ISO 9001:2008/ ISO 14001:2004/ IS 18001:2007/ ISO 22000:2005 for certification.

Certification Procedure

• Enquiry and Fee Quotation: Upon receiving an enquiry, Dymer India’s questionnaire must be completed by the applicant company. A detailed offer will be submitted for the client’s consideration.
• Application: After confirming the fee offer and receiving the application with the application fee, the certification process will commence with scheduling audits on mutually agreeable dates.
• Extension of Certification: If the client applies for an extension of scope or additional sites, this will be verified during a special visit or the next surveillance audit.

Audit Process

• Documentation Review and Stage 1 Audit: It is recommended that part of the Stage-I audit be carried out at the client premises to review the client’s management system documentation against the applicable ISO standard.
• Stage 2 Audit: Following the Stage-I audit, Dymer India will conduct the Stage-II certification audit to assess conformity with the ISO standard. A report categorizing non-conformities or weaknesses will be issued.
• Corrective Actions and Follow-up: The company must submit a Corrective Action Plan addressing non-conformities. Corrective actions for major non-conformities must be verified before certification is confirmed.

Issue of Certificate

Upon completion of the review of all audit documentation and corrective actions being closed out, Dymer India will issue the Certificate of Registration to the company.

Validity and Renewal of Certificate

Certificates issued by Dymer India are valid for three years, subject to the conformance of the quality management systems to the certification standards being verified during periodic surveillance audits.

Surveillance Audit

Dymer India certificates are issued subject to the continual conformance of the documented Quality/Environmental/OHSAS/Food Safety systems to the certification standards.

Special Audits

A special visit may be required to the certified company’s premises under certain circumstances.

Suspension, Withdrawal, Extension, and Reduction of Certification

The certificate may be suspended if the company fails to conduct surveillance audits as per the certification agreement, misuses the certification body’s logo, or makes misleading statements.